Contact Bravehearts

 
If you would like more information on any of the services Bravehearts provides, please call 07 5552 3000.
 
Counselling services operate from Springwood (South of Brisbane), Strathpine (North Brisbane) and Arundel (Gold Coast).  If you are not able to access any of these offices, Bravehearts are able to provide referral information to other services and counsellors in your local area.
 
Our information and support line is available nationally via our free call number 1800 BRAVE 1 (1800 272 831) between the hours of 8am and 8pm Monday to Friday (AEST).
 
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.
  • TTY users phone 1800 555 677 then ask for 1800 272 831
  • Speak and Listen users phone 1800 555 727 then ask for 1800 272 831
  • Internet relay users connect to the NRS www.iprelay.com.au/call/index.aspx then ask for 1800 272 831
 

Head Office

 
Location:  9 Byth Street, Arundel, QLD 4214
Postal Address: PO Box 575, Arundel BC, QLD 4214
Phone: 07 5552 3000 or 1800 272 831
Fax: 07 5552 3088
 
If you are in crisis and require AFTER HOURS assistance please call:
  • Kids Help Line - 1800 55 1800
  • Parent Line - 1300 30 1300
  • Lifeline - 13 11 14
  • 1800 Respect (Family Violence and Sexual Assault Line) - 1800 737 732
  • Police Link - 131 444
  • Department of Child Safety (South East Queensland) - 1300 679 849 or 1800 177 135 (out of hours) 
Alternatively, CLICK HERE TO ACCESS OUR ONLINE FORM and a team member will contact you.
 
 

Branch Offices

 
BEENLEIGH, QLD
Postal Address: PO Box 575, Arundel, QLD 4214
Phone: 1800 272 831
Fax: 07 5552 3088
 
CAIRNS, QLD
Postal Address: PO Box 2694, Cairns, QLD 4870
Phone: 1800 272 831
Fax: 07 4054 7322
 
GEELONG, VIC 
Postal Address: PO Box 8202, Newtown, VIC 3220
Phone: 03 5222 7798
Fax: 03 5222 7798
 
LAUNCESTON, TAS 
Postal Address: PO Box 7720, Launceston, TAS 7250
Phone: 03 6327 4704
Fax: 03 6327 1075
 
SHEPPARTON, VIC 
Postal Address: PO Box 156, Shepparton, VIC, 3632
Phone: 03 5831 2797
Fax: 03 5831 1996
 
SPRINGWOOD, QLD 
Postal Address: PO Box 575, Arundel BC, QLD 4214
Phone: 1800 272 831 
Fax:  07 3290 4424
 
STRATHPINE, QLD
Postal Address: PO Box 232, Strathpine Centre, QLD 4500
Phone: 1800 272 831
Fax: 07 5552 3088
 
SYDNEY, NSW 
Postal Address: GPO Box 322, Sydney, NSW 2001 
Phone: 02 9237 8300
Fax:  02 9251 9813
 
 
At Bravehearts we offer confidential counselling, information and support to children, adolescents and adults who have been sexually assaulted and their non-offending family members, in addition we also provide education services and lobbying.
 
We aim to ensure that at all times our services are in line with our Guiding Principles
 
Our Mission is to stop child sexual assault in our society.
Our Vision is to make Australia the safest place in the world to raise a child.
Our Guiding Principles are to, at all times, do all things to serve our Mission without
fear or favour and without compromise and to continually ensure that the best interests
and protection of the child are placed before all other considerations.
 
If you would like to provide feedback on our services or if you believe that we have failed to act in a manner in line with our Mission, Vision or Guiding Principles, we would welcome your feedback. The options for providing Bravehearts with comment are:
·         If your feedback or concerns is in relation to a specific service, you can contact the Manager of the program (for example, our Therapeutic Services Manager, Case Management Manger, or Royal Commission Services Director) (c/ admin@bravehearts.org.au or PO Box 575, Arundel BC, Qld 4214)
·         You can also provide comments to our CEO (c/ pa@bravehearts.org.au or PO Box 575, Arundel BC, Qld 4214)
·         If you would prefer to contact someone external to our service delivery, you can contact our National Board via the Secretary (c/ admin@bravehearts.org.au or PO Box 575, Arundel BC, Qld 4214)
 
To access our Privacy Policy click here.